Effective Date: 27 July 2026
Mindful Microdosing (Pty) Ltd (“Mindful Microdosing”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), the Consumer Protection Act, and other applicable South African laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, book services, subscribe to our newsletter, or otherwise interact with us.
By using our website, you consent to the collection and processing of your personal information as described in this Privacy Policy.
1. Business Information
Mindful Microdosing (Pty) Ltd
Registration Number:
2025/606391/07
Physical Address:
547 26th Avenue
Villieria
Pretoria
0186
South Africa
Email:
info@mindfulmicrodosing.co.za
Telephone:
072 652 5105
Website:
https://mindfulmicrodosing.co.za
2. Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Telephone number
- Billing address
- Delivery address
- Account username
- Order history
- Communication preferences
Account Information
If you create an account on our website, we store information necessary to manage your account, including your login details and order history.
Passwords are encrypted and cannot be viewed by Mindful Microdosing.
Technical Information
We may automatically collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring websites
- Cookies and analytics information
3. How We Collect Information
We collect information when you:
- Visit our website
- Create an account
- Place an order
- Contact us
- Subscribe to our newsletter
- Complete a contact form
- Leave a comment on our blog
- Book a consultation or wellness service
4. Why We Collect Your Information
Your information is collected to:
- Process and fulfil orders
- Deliver products
- Provide customer support
- Respond to enquiries
- Manage your online account
- Improve our website and services
- Process payments
- Prevent fraud
- Comply with legal obligations
- Send newsletters and promotional emails where you have consented to receive them
We will only use your personal information for the purposes for which it was collected or where permitted by law.
5. Email Marketing
If you subscribe to our newsletter or opt in to receive marketing communications, we may send you educational content, product updates, promotions, and company news.
Our email marketing is managed through Brevo.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Transactional emails relating to your orders or account will still be sent where necessary.
6. Payment Information
Online payments are securely processed by PayFast.
Mindful Microdosing does not collect, process, or store your credit card or banking information.
Payment information is securely handled by PayFast in accordance with its own privacy and security standards.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited information where necessary with trusted service providers, including:
- Payment processors (such as PayFast)
- Courier and delivery companies
- Website hosting providers
- Website maintenance providers
- Email marketing providers (Brevo)
- Analytics providers (Google Analytics)
- Government authorities where required by law
These service providers may only use your information to perform services on our behalf.
8. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- remember your preferences;
- keep you logged into your account;
- process shopping cart information;
- analyse website traffic;
- improve website performance.
You may disable cookies through your browser settings, although some website functionality may no longer operate correctly.
9. Analytics
We use Google Analytics and Google Site Kit to understand how visitors use our website.
Analytics data may include:
- pages visited;
- time spent on the website;
- browser information;
- general geographic location;
- referring websites.
This information is aggregated and does not ordinarily identify individual users.
10. Comments
If you leave comments on our website, we collect the information shown in the comment form together with your IP address and browser information to assist with spam detection.
Approved comments may be displayed publicly.
11. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- unauthorised access;
- misuse;
- alteration;
- disclosure;
- accidental loss;
- destruction.
While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Data Retention
We retain personal information only for as long as reasonably necessary to:
- fulfil orders;
- comply with legal obligations;
- resolve disputes;
- enforce agreements;
- maintain financial and tax records;
- provide customer support.
Where information is no longer required, it will be securely deleted or anonymised where appropriate.
13. Your Rights
Subject to POPIA and other applicable laws, you may request to:
- access your personal information;
- correct inaccurate information;
- update your information;
- object to certain processing;
- withdraw consent where applicable;
- request deletion of information where legally permissible.
Certain records may need to be retained to comply with legal or regulatory obligations.
14. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to read the privacy policies of those websites before providing personal information.
15. Children’s Privacy
Our website and services are intended for persons 18 years of age and older.
We do not knowingly collect personal information from minors.
If we become aware that personal information has been collected from a person under the age of 18 without appropriate legal consent, we will take reasonable steps to remove that information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our business practices.
The latest version will always be published on this website with the updated effective date.
17. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Mindful Microdosing (Pty) Ltd
Email:
info@mindfulmicrodosing.co.za
Telephone:
072 652 5105
Physical Address:
547 26th Avenue
Villieria
Pretoria
0186
South Africa